The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was excellent, featuring a wide selection of fresh fruits and baked goods that set a great tone for the day.” view full review
Relaxing Spa!
“I enjoyed a rejuvenating massage at the spa, and the tranquil atmosphere helped me unwind completely.” view full review
Well-Equipped Gym!
“The gym had excellent equipment and was surprisingly spacious, allowing me to maintain my workout routine comfortably.” view full review
Cozy Room!
“My room was incredibly cozy, with a plush bed and a great view, making it the perfect retreat after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Wind surfing
Canoeing
Hiking
Horseback riding
Cycling
Golf course
Darts
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Plot 1215 Kabowa Road,
Kampala,
Uganda,
Central Region
Map view
Plot 1215 Kabowa Road,
Kampala,
Uganda,
Central Region
City landmarks
Race track
Kabaka's Palace
2.5
km
Mosque
Gaddafi National Mosque
3.4
km
Mutesa Rd
Rubaga Cathedral
2.3
km
Old Kampala
3.4
km
Kampala Jinja Road
Centenary Park
5.0
km
Market
Owino Market
3.0
km
Pope Paul Memorial
1.2
km
Mengo
Lubiri Palace
2.5
km
Stensera Road
Batwa Cultural Heritage
2.0
km
Nyondo Club
670 m
Kabusu
2.1
km
Church
SDA Church Najjanankumbi
830 m
Mosque
1.1
km
St. Paul's Church of Uganda Najjanankumbi Parish
1.1
km
Bulange
2.8
km
Church
Victory Christian Centre
1.1
km
God Our Refugee Ministries International
1.2
km
Museum
Uganda Museum
6.0
km
Church
Teresa House
1.2
km
Mall
Freedom City Shopping Mall
1.3
km
Kibuye Market
1.3
km
Makindye
Kampala Clock Tower
1.5
km
Kabaka's Lake
1.7
km
Mosque
Najjanankumbi mosque
1.5
km
Prayer Palace Christian Center
1.5
km
Church
Namirembe Cathedral
3.3
km
University
St. Lawrence University
1.9
km
Church
Martyrs Church Katwe
1.6
km
Lubiri
3.1
km
Nearby
Jesus Christ of Later Saints
120 m
Restaurants
Explorer
160 m
20 Kintu Road Plot 16
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Impeccable service
Great dining experience
Smaller room sizes
Unique bathroom setup
8.2/10
Great
Rooms
7.4
Location
6.5
Service
9.2
Dining
7.6
Guest reviews
8.2/10
based on 58 reviews
4.5
4.5/10 based on 2 reviews
Elijah
United Kingdom,
January
2025
8.6/10
My stay at TriStar Hotel was truly memorable due to the impeccable service and elegant ambiance. The hotel offers great value for money with clean and comfortable rooms, and the food was excellent. While the location gives a glimpse into real Kampala life, it might not be to everyone's taste. The bathrooms were a bit unusual, but overall, I had a wonderful experience and will definitely return.
Rooms
8.0
The rooms are well-fitted and comfortable, offering various amenities. However, they are slightly smaller compared to some upscale hotels.
Service
10.0
The level of service was outstanding, with staff being attentive and welcoming throughout my stay.
Location
7.0
Located a couple of blocks off the main road, the area provides an authentic feel of local life in Kampala, making it less polished but interesting.
Dining
9.0
The dining experience was delightful; I particularly enjoyed the continental dishes that were served hot and delicious.
Facilities
8.0
The hotel offers good facilities, including free Wi-Fi and a restaurant on-site, making everything convenient.
Impeccable service
Smaller room sizes
Jean
United States,
January
2025
9.8/10
TriStar Hotel in Kampala is an excellent choice for those looking for great value. The hotel boasts a clean and modern atmosphere, with very friendly staff who make you feel welcome. However, the bathrooms may be a bit unconventional for some, and the location, while convenient for airport access, offers a glimpse into the local life that might not appeal to everyone.
Rooms
8.0
The rooms are well-fitted with amenities, featuring comfortable beds and well-maintained bathrooms, though they are a bit smaller than those in higher-end hotels.
Service
9.0
The service here is remarkable, with attentive and friendly staff available to assist with every need, contributing to a pleasant stay.
Location
7.0
The hotel is located just off the main road, which allows for easier access to the airport in Entebbe, but it also gives an insight into everyday life in Kampala.
Dining
7.0
Dining at the hotel was a pleasant experience, with delicious meals available, but the prices for food and beverages are a bit on the higher side compared to room rates.
Facilities
8.0
The facilities are neatly maintained and modern, providing a comfortable backdrop for both business and leisure travelers.
Joe
United States,
December
2024
8.4/10
My stay at Tristar Hotel was truly memorable, thanks to their exceptional customer care and well-maintained environment. The accommodation was clean and elegant, making it a fantastic value for what I paid. However, the unique layout of the bathrooms took some getting used to, and the location might not appeal to everyone given its surroundings.
Rooms
8.0
The rooms were nicely fitted with a comfortable bed and essential amenities, although a bit smaller compared to higher-end hotels.
Service
10.0
The service was impeccable, with staff always ready to assist and ensure a pleasant experience during my stay.
Location
7.0
The hotel is located off the main road, offering a glimpse of local life; however, it can feel a bit run down outside the hotel.
Dining
9.0
Dining was enjoyable, with delicious meals served hot at reasonable prices, which was a great plus.
Facilities
8.0
The facilities are modern and well-maintained, although there could be a slight improvement in layout.
Molly
United Kingdom,
November
2024
7.0/10
TriStar Hotel provides good value for money with clean rooms and a welcoming atmosphere. While the service was exceptional and amenities were decent, the location and room size leave something to be desired. The bathrooms are unique, lacking traditional shower setups which might not appeal to everyone.
Rooms
6.0
The rooms were small and unique, with some lacking shower cabins. However, they were clean and comfortable enough for my needs.
Service
9.0
The service was outstanding, with dedicated staff providing a warm welcome and efficient service throughout my stay.
Location
5.0
The hotel is located in a less polished area of Kampala, which offers a glimpse of local life but may not be ideal for all travelers.
Dining
8.0
The food I had was quite good, with options that were both delicious and reasonably priced.
Facilities
7.0
Facilities were adequate for my needs, though nothing extraordinary stood out beyond cleanliness.
William
United Kingdom,
November
2024
8.0/10
I had a great stay at Tristar Hotel in Kampala. The hotel is clean, modern, and offers excellent service at a reasonable price. The food was tasty but a bit on the pricier side compared to the room rates. The location wasn't perfect, being a bit off the main road, but it helped avoid heavy traffic to the airport. Overall, a solid choice for value for money.
Rooms
8.0
The rooms were well-fitted with modern amenities, clean and comfortable, featuring a nice ambiance. However, they are somewhat smaller than luxury counterparts.
Service
9.0
The service was attentive and the staff made me feel welcomed throughout my stay. The food, though good, was somewhat expensive relative to the room rate.
Location
7.0
While the hotel is a couple of blocks off the main road, providing a glimpse into the everyday life of Kampala, it is not the most polished area. However, the location is advantageous for airport access.
Dining
7.0
The dining experience was enjoyable, with excellent food options. However, I felt the prices were a bit high compared to other costs at the hotel.
Facilities
8.0
The hotel is fairly new and clean, but I feel there could be enhancements in signage and perhaps more soundproofing due to noise from nearby bars.
Attentive staff
Pricing on food
Camila
United Kingdom,
November
2024
8.8/10
I had a pleasant stay at Tristar Hotel, where I found a clean and new environment with excellent service. The location is convenient, making it easy to navigate around Kampala, although a bit noisy due to nearby bars. The food could be a bit pricey compared to the room rates, but the overall value for money is impressive.
Rooms
8.0
The rooms are well-equipped with modern amenities and provide a comfortable stay, though they are slightly on the smaller side compared to upscale hotels.
Service
9.0
The service was attentive and friendly, making me feel welcome throughout my stay, especially during our conference.
Location
7.0
The hotel is located a couple of blocks off the main road in Kampala, giving a more authentic feel of local life, but it can be a bit noisy at times.
Dining
7.0
The dining experience was enjoyable with delicious food options, but I felt the prices for food and beverages were slightly high compared to the value of the rooms.
Facilities
8.0
The hotel offers essential facilities that are well-maintained; however, it could benefit from additional signage for easier navigation.
Samuel
United Kingdom,
November
2024
7.4/10
I had a pleasant stay overall at TriStar Hotel in Kampala. Although the hotel is located in a less polished area, the service was outstanding and really made me feel welcome. The rooms were on the smaller side and quite unique, especially the bathrooms, but they were tidy and well-maintained. The dining options were delicious, and I appreciated the great value for money, with reasonable pricing for meals. However, the location may not suit everyone, especially if you're looking for a more upscale experience.
Rooms
7.0
The rooms were compact and uniquely designed, featuring modern amenities and a cozy atmosphere. The bathrooms were quite small, lacking shower stalls but were clean and functional.
Service
9.0
The staff was extremely attentive and dedicated, ensuring I felt welcome during my stay. They provided efficient service that truly stood out.
Location
6.0
The hotel is situated in a run-down area of Kampala, which might be off-putting for some. However, it offers easy access to the airport and a glimpse into everyday life outside the hotel.
Dining
8.0
The restaurant served excellent food; I particularly enjoyed the continental dishes. The prices were very reasonable, adding to the overall value.
Facilities
7.0
The hotel had basic facilities, including free Wi-Fi and a nice restaurant, but nothing particularly luxurious.
John
United States,
October
2024
8.2/10
I found TriStar Hotel to be an exceptional value during my stay in Kampala. The rooms were slightly smaller than what you might expect in upscale hotels, but they were clean and comfortable. The service was attentive and friendly, making me feel welcomed throughout my visit. Though the location offers a glimpse into the local life outside the hotel, it does mean a bit of a distance from the more polished tourist areas. The dining was enjoyable, with great food available, but it's important to note that the bathroom setup was unique.
Rooms
8.0
The rooms were clean and cozy, though a bit on the smaller side.
Service
9.0
The level of service was impressive, with staff always ready to assist.
Location
7.0
The hotel is tucked away about two blocks from the main road, giving a local vibe but convenient for access to the airport.
Dining
8.0
Dining options were excellent; I particularly enjoyed the hot meals served.
Facilities
8.0
The facilities are well-maintained and add to the overall pleasant experience.
Scarlett
United Kingdom,
October
2024
7.8/10
TriStar Hotel in Kampala provides excellent value for money with clean and modern accommodations, helpful staff, and great proximity to the airport. While I enjoyed my stay, the bathrooms are a bit unique and could use some soundproofing due to the location's noise. Overall, it's a gem for anyone looking for comfort on a budget.
Rooms
8.0
The rooms were nice, featuring comfortable beds and various amenities, though they are slightly smaller compared to some upscale hotels.
Service
9.0
The service was exceptional, with attentive staff that went out of their way to ensure I had what I needed during my stay.
Location
7.0
Situated just off the main road, the location offers a glimpse into real life in Kampala, but it can be a bit noisy at times.
Dining
7.0
The dining experience was enjoyable, with tasty meals, though the breakfast selection could be improved.
Facilities
8.0
The hotel has a well-maintained ambiance, contributing to a comfortable and relaxing atmosphere.
Charles
United States,
October
2024
8.8/10
My stay at the TriStar Hotel was a great experience overall. It offers excellent value for money with clean, comfortable rooms and a very welcoming atmosphere. The location provides both a taste of local life and convenient access to the airport, though it can be a bit noisy being near the main road. The dining options were good, but I feel the breakfast could use some improvements to really elevate the experience.
Rooms
7.0
The rooms are well-fitted and cozy, featuring amenities like a wall TV and comfortable beds. However, I found them to be slightly smaller than expected.
Service
9.0
The service was exceptional, with friendly staff who genuinely care about the guests' needs. They were attentive and quick to respond to requests.
Location
8.0
The hotel is conveniently located just off the main road, making access to the airport easy, though the surrounding area provides a more authentic view of local life.
Dining
7.0
I enjoyed my meals at the restaurant, especially the continental options, but I believe the breakfast selection could be expanded.
Facilities
7.0
The hotel’s facilities are clean and modern, though soundproofing could improve the overall comfort during noisy hours.
Michael
United States,
October
2024
7.0/10
I had a decent stay at the hotel, though it wasn’t quite what I expected. The service was impeccable, and the staff made me feel welcome. However, the location wasn’t ideal as it was in a somewhat rundown area, and the rooms were a bit cramped. While the food was good, the bathroom setup was quite unusual. Overall, it offers great value for money, especially if you're not too picky about the finer details.
Rooms
6.0
The rooms were tiny, and I was surprised that the shower was in an unusual setup without a proper cabin. However, they were clean and well-maintained.
Service
9.0
The staff provided excellent service, always attentive and dedicated to making sure I had everything I needed.
Location
5.0
The hotel is located in a less polished area of Kampala, which may not appeal to everyone, but it does provide a glimpse of local life.
Dining
7.0
The food in the restaurant was tasty, although I felt the breakfast options could use some improvement.
Facilities
8.0
The hotel appeared recently renovated and clean, which added to the overall comfort of my stay.
Emma
United Kingdom,
October
2024
9.0/10
TriStar Hotel offers exceptional value in Kampala with its clean and well-maintained facilities. The friendly and attentive staff made my stay comfortable and welcoming. However, the rooms are on the smaller side and might not be ideal for everyone. The bathrooms are unique and might take some getting used to. Overall, it’s a great choice if you're looking for both affordability and comfort.
Rooms
7.0
The rooms are clean, though a bit smaller than those in higher-end hotels. The layout of the bathrooms is unique, with showers situated close to the toilet.
Service
9.0
The service was exceptional; the staff was dedicated and very attentive throughout my stay.
Location
6.0
The hotel is located a couple of blocks off the main road, providing a more authentic experience of local life, though it is in a less polished area of Kampala.
Dining
8.0
The food served was excellent and satisfying, making it convenient to dine in without needing to go out.
Facilities
8.0
The facilities are clean and well-maintained, enhancing the overall experience.
Leonard
United States,
September
2024
9.4/10
I recently stayed at Tristar Hotel in Kampala, and I found it to be a great choice for a business trip. The hotel features a lovely atmosphere, clean rooms, and excellent service at an affordable price. However, the location is a bit off the main road, and the rooms were smaller than I expected, with some unique bathroom setups.
Rooms
7.0
The rooms were clean and adequately fitted with a nice selection of amenities, but on the smaller side with unique bathroom arrangements.
Service
10.0
The service was attentive and friendly; the staff went above and beyond to make us feel welcome throughout our stay.
Location
6.0
The hotel is a couple of blocks off the main road, providing a glimpse into local life, but it's also less polished than other areas in Kampala.
Dining
8.0
The dining experience was enjoyable, with excellent food served at reasonable prices, although I would’ve liked a wider variety.
Facilities
7.0
The hotel's facilities are recently renovated and clean, providing good value for the price, but could use some additional amenities.
Fred
United States,
September
2024
9.0/10
I had a pleasant stay at Tristar Hotel, where the service was commendable and rooms were clean and well-stocked with amenities. While the location could use some improvement as it’s in a less desirable area, the food was decent though a bit pricey compared to the room rates. Overall, it offered good value for money.
Rooms
7.0
The rooms were nicely fitted with essential amenities, but the layout with the shower is a bit odd, lacking privacy.
Service
9.0
The staff truly went above and beyond to make me feel welcome, demonstrating dedication throughout my stay.
Location
5.0
While the hotel is centrally located, it does sit in a run-down area of Kampala, making it less appealing.
Dining
7.0
The restaurant served good food; however, the prices for meals were higher than what I expected for the overall experience.
Facilities
8.0
The hotel's amenities were quite good and recently renovated, making my stay comfortable.
Roger
United States,
September
2024
8.0/10
I had a pleasant stay at the hotel, which is very clean and appears new. The service was satisfactory, though the food and beverages were on the pricier side compared to the overall good value of the room rates. The hotel is located centrally, making it convenient for exploring the city, but I found it a bit noisy due to nearby bars. Overall, I enjoyed my experience, especially thanks to the friendly staff.
Rooms
8.0
The room was well-fitted with various amenities, including a wall-mounted TV and a comfortable double bed. The mosquito net was a nice touch for added comfort.
Service
9.0
The staff were exceptionally welcoming and attentive throughout my stay. I appreciated the quick service when I ordered drinks to my room.
Location
7.0
The hotel is a bit off the main road, which gives a slice of local life. Although it was convenient for avoiding heavy traffic to the airport, the surrounding area felt a bit run down.
Dining
7.0
I enjoyed a delicious continental meal at the restaurant, and while the food was great, the prices felt high for non-residents. Overall, the dining experience was quite good.
Facilities
8.0
The hotel features modern amenities and provides free, relatively fast Wi-Fi, which enhanced my stay.